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Home » All Safety Products Policies

All Safety Products Policies

Effective 09/2009

Privacy Policy
Shipping, Warranties, Terms & Conditions
Account Setup, Business Information, Forms, etc.

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Privacy for Web Visitors

One can visit our Web site with complete privacy. A Web site visitor can choose to provide customer-specific information by ordering a product or service or corresponding with us through e-mail. Any information provided by a Web site visitor is held strictly confidential within our company and will not be sold to any other organization or business.

Types of Customer Information

On some Web pages users can order products, make requests for certain information. Such customer-specific information will be used to fulfill the specific request or purpose for which it was provided. In addition, such voluntarily provided information may be occasionally used to offer products and services that may be of interest. Internet users have a choice to "opt out" if they prefer not to receive this type of information.

Privacy of On-line Personal information


No personal information obtained on-line is released outside of All Safety Products, except with the customer's permission, as required by law, for safety reasons, or to survey customer satisfaction, under nondisclosure protection. We use the information provided when placing an order to complete that order. We do not share that information with outside parties except as necessary to fulfill the on-line order (e.g., providing the "ship to" address to our shipper.) We may also use that information to offer other products or services of interest. We do not sell customer information to any outside party.

Use of Customer Information

Information collected on-line, especially from those who place an order on-line, may be used within All Safety Products to inform the user about services and products of potential interest. Customers might be contacted by telephone, direct mail or e-mail to keep them up-to-date on new products and services offered by All Safety Products. Web visitors or Internet service subscribers who do not want to hear about new products or services can opt out of any potential use of customer information with an opt out statement included in the body of the e-mail.

Access by Children

All Safety Products web site is not structured to attract children under the age of 16. We believe there is no information on our web site, which is inappropriate for viewing by children.

Other Web Sites

All Safety Products web site may contain links to other Web sites. We are not responsible for the content or privacy policies of other sites.

Data Security for Ordering

Consumers are able to order safety products through our website with complete security in mind. Our host secure server software encrypts all of your personal information including credit card number, name, address, and order information, so that it cannot be read as it travels over the Internet.

To prevent unauthorized access, maintain data accuracy and ensure only appropriate use of information, appropriate physical, electronic and managerial safeguards have been established through our host provider to secure the information collected on-line.

Updates

To improve the service of All Safety Products, the information obtained about Web users may be revised in the future. This privacy statement will be updated to reflect any future developments in Internet business practices.

Changing Your Non-Public Personal Information

All Safety Products provides you with the opportunity to change your non-public personal information online for all registration information. Please contact All Safety Products to change any non-public personal information provided to us through a contact form.

If you have any questions or concerns about any privacy issues, please contact us at customerservice@allsafetyproducts.com or use our contact form.


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Shipping, Warranties, Refunds, Terms & Conditions

**IMPORTANT: Please verify that you choose the correct shipping method. All shipping methods are labeled with their restrictions. We are no longer able to notify customers to this before processing order due to our automated system and reserve the right to apply normal shipping charges automatically in case of website error and assign Ground Shipping as a default. Foreign Export Terms - All Safety Products, Inc. Now Ships Worldwide. We now can get air freight charges close to what ocean freight charges run on smaller shipments. We keep shipping costs down for foreign and U.S. customers to make products affordable.

FOR SMALL SHIPMENTS (lower than $10,000 in order volume), the following terms apply: (1) All Safety Products, Inc. presently ships products Ex-Works (INCO Terms) to your designated U.S. Freight Forwarder within 48 contiguous states (Alaska and Hawaii not included. You are responsible to pay for the freight from your U.S. freight forwarder to your final destination.) In some instances, we will arrange for direct shipping; 2) All Safety Products, Inc. requires a wire exchange of monies to our bank account prior to shipping products. All Safety Products, Inc. will provide a bank officer’s name and account information to facilitate transfer of funds. Please include any charges from your bank (VAT, surcharges, etc.) since payment short of our total quote may delay shipment; (3) All Safety Products, Inc. will provide required documents with shipment to facilitate customs and international shipping. (4) All Safety Products, Inc. prices will have shipping charges quoted as a separate price unless you request a different pricing structure.

FOR LARGE VOLUME SHIPMENTS ($10,000 or higher in order volume), the following terms apply: (1) All Safety Products, Inc. presently ships products Ex-Works (INCO Terms) to your designated U.S. Freight Forwarder within 48 contiguous states (Alaska and Hawaii not included. You are responsible to pay for the freight from your U.S. freightforwarder to your final destination.) In some instances, we will arrange for direct shipping; 2) All Safety Products, Inc. can work with a letter or credit or a wire transfer. For a Letter Of Credit (LOC), the order amount needs to exceed $10,000 (USD) and customer will need to pay all documentation costs. All Safety Products, Inc. will provide a bank officer’s name and account information to facilitate transfer of funds if wire transfer is agreed upon; (3) All Safety Products, Inc. will supply required documents on your behalf to your designated Freight Forwarder (commercial invoice, etc.) to facilitate customs and international shipping; (4) All Safety Products, Inc. prices will have shipping charges quoted as a delivered price to your U.S. Freight Forwarder, unless you request a different pricing structure or there are special weight/size dimensions to be considered.

Warranty – All goods sold by All Safety Products, Inc. that are defective by reason of material workmanship within 90 days (some items are 30 days) after shipment will be exchanged. A Return Goods Authorization number must be obtained first from All Safety Products before returning products.  The manufacturer’s warranties apply to the items we sell.  If warranty is not stated, please contact us and we’ll be happy to provide the specific manufacturer’s warranty information for the products you’re interested in purchasing. 

Delivery, Damage and Returns/Exchanges/Refunds – The buyer is urged to check each incoming shipment carefully before acknowledging receipt from the carrier. Claims for shortages or wrong parts on orders will not be considered unless presented to All Safety Products within 30 days of receipt by buyer. All goods returned within 30 days to All Safety Products in original or resalable condition are entitled to a refund minus the original shipping costs. There may be a restocking/repackaging fee of 15% up to 25% required on certain returned items. We will discuss this with you before deducting this from your refund/credit. Please request an RGA number from All Safety Products, Inc. before returning products. For lost shipments, buyer needs to notify All Safety Products within 30 after expected delivery date passes.  We allow two (2) weeks only after expected delivery date for Ocean or Air Freight lost shipment notification.  All Safety Products notifies customers of tracking number via supplied internet / original order contact information.  Customer assumes liability for tracking products.  If contact information initially supplied from customer is incorrect (wrong E-mail address, phone number, etc.), All Safety Products, Inc. does not assume liability for lost shipment if unable to contact customer in a timely manner.  For refunds, we normally refund money in a check / credit card refund within 5 to 7 days after return of item.  In some cases, we may refund money without requiring the return of the item.

Freight Costs - All Safety Products, Inc. reserves the right to adjust shipping charges at least 10%. If above this amount, ASP will contact you for permission. If unable to contact you within 1 business day for Express, 2 business days for Ground or 3 business days for Overseas Military Orders, All Safety Products may need to cancel order. We review shipping charges and will issue checks/credit card refunds for excessive charges.

Volume Discounts/Company Accounts – (1) For Volume Discounts/Industrial Pricing, we will first need to know the type of volume you purchase on a monthly basis. We have a convenient worksheet on our home page. (2) To apply for a company account to pay from purchase order with a company check and 30 Day Net Terms, we will need a completed Company/Credit Application. Please fax us at 562-630-3800. We can either send you the forms to complete or you can download them from our web site home page, www.AllSafetyProducts.com.


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Account Setup, Business Information, Forms, etc.

Click here for our interactive credit application form, Business Credit/Company Account Application.  The interactive form control buttons included on the form allows you to print the form and fax to us, save it as an order form and template for future orders, or e-mail it to us.

At All Safety Products, Inc., we are trying to make it easy as possible for you to do business with us and we are now offering many innovative cost savings programs for our loyal customers.

Purchasing safety products is an easy task on our website at www.allsafetyproducts.com. We offer competitive pricing on a large assortment of safety products, saving you usually from 15% to 30% on OSHA-compliant products over most web listed prices.  If you would like us to do better on pricing, please fill out our quote form, Quote / Order Form (.PDF) and we'll work on getting you better pricing. The interactive form control buttons included on the form allows you to print the form and fax to us, save it as an order form and template for future orders, or e-mail it to us.

ORDERING INFORMATION AND ACCOUNT TERMS:
U.S.A. Ordering and Account Information

Government (Military, Federal, State, County, City) Purchases and Purchase Orders: We do not require a minimum order amount and extend 30 day terms automatically. This also applies to most public institutions such as colleges, hospitals, etc. We also accept IMPACT credit cards for government agencies.  Government is excluded from filling out a credit form.  We accept purchase orders directly from Governmental agencies.

Company Accounts: If you're interested in a company account with 30 day net terms, please fill out a credit application.  The link is provided above. During peak times, we may need two (2) business days to review your application. There is a $500 minimum order amount requirement to open an account with us. Also for your first order, we may require payment up front. For normal orders that fall under $200, you will need to pay with either a check before shipment or with a Mastercard, Visa, American Express (Discover not accepted).

For Company Purchase Orders, you can order online! When you get to checkout on our website order form after you pick the items you want, select the purchase order method and enter your purchase order number. If you don't have one, use "to be assigned" and we'll know to contact you to get the right purchase order number before we ship. For new customers, you still need to fill out the Business Credit/Company Account Application listed above before we will ship. Please see requirements above. Only Military and Government (City, County, State, Federal) are excluded from the requirement to fill out a credit application.”


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If you have any questions or concerns about any terms and conditions issues, please contact us at customerservice@allsafetyproducts.com or use our contact form.